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classes/CustomerThread.php
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294
classes/CustomerThread.php
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<?php
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/**
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* Copyright since 2007 PrestaShop SA and Contributors
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* PrestaShop is an International Registered Trademark & Property of PrestaShop SA
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*
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* NOTICE OF LICENSE
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*
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* This source file is subject to the Open Software License (OSL 3.0)
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* that is bundled with this package in the file LICENSE.md.
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* It is also available through the world-wide-web at this URL:
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* https://opensource.org/licenses/OSL-3.0
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* If you did not receive a copy of the license and are unable to
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* obtain it through the world-wide-web, please send an email
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* to license@prestashop.com so we can send you a copy immediately.
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*
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* DISCLAIMER
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*
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* Do not edit or add to this file if you wish to upgrade PrestaShop to newer
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* versions in the future. If you wish to customize PrestaShop for your
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* needs please refer to https://devdocs.prestashop.com/ for more information.
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*
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* @author PrestaShop SA and Contributors <contact@prestashop.com>
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* @copyright Since 2007 PrestaShop SA and Contributors
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* @license https://opensource.org/licenses/OSL-3.0 Open Software License (OSL 3.0)
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*/
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class CustomerThreadCore extends ObjectModel
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{
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public $id;
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public $id_shop;
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public $id_lang;
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public $id_contact;
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public $id_customer;
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public $id_order;
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public $id_product;
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public $status;
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public $email;
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public $token;
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public $date_add;
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public $date_upd;
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/**
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* @see ObjectModel::$definition
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*/
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public static $definition = [
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'table' => 'customer_thread',
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'primary' => 'id_customer_thread',
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'fields' => [
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'id_lang' => [
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'type' => self::TYPE_INT,
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'validate' => 'isUnsignedId',
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'required' => true,
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],
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'id_contact' => [
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'type' => self::TYPE_INT,
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'validate' => 'isUnsignedId',
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'required' => true,
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],
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'id_shop' => [
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'type' => self::TYPE_INT,
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'validate' => 'isUnsignedId',
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],
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'id_customer' => [
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'type' => self::TYPE_INT,
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'validate' => 'isUnsignedId',
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],
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'id_order' => [
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'type' => self::TYPE_INT,
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'validate' => 'isUnsignedId',
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],
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'id_product' => [
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'type' => self::TYPE_INT,
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'validate' => 'isUnsignedId',
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],
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'email' => [
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'type' => self::TYPE_STRING,
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'validate' => 'isEmail',
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'size' => 255,
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],
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'token' => [
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'type' => self::TYPE_STRING,
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'validate' => 'isGenericName',
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'required' => true,
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],
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'status' => [
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'type' => self::TYPE_STRING,
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],
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'date_add' => [
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'type' => self::TYPE_DATE,
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'validate' => 'isDate',
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],
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'date_upd' => [
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'type' => self::TYPE_DATE,
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'validate' => 'isDate',
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],
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],
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];
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protected $webserviceParameters = [
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'fields' => [
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'id_lang' => [
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'xlink_resource' => 'languages',
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],
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'id_shop' => [
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'xlink_resource' => 'shops',
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],
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'id_customer' => [
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'xlink_resource' => 'customers',
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],
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'id_order' => [
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'xlink_resource' => 'orders',
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],
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'id_product' => [
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'xlink_resource' => 'products',
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],
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],
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'associations' => [
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'customer_messages' => [
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'resource' => 'customer_message',
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'id' => [
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'required' => true,
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],
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],
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],
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];
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public function getWsCustomerMessages()
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{
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return Db::getInstance()->executeS('
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SELECT `id_customer_message` id
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FROM `' . _DB_PREFIX_ . 'customer_message`
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WHERE `id_customer_thread` = ' . (int) $this->id);
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}
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public function delete()
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{
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if (!Validate::isUnsignedId($this->id)) {
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return false;
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}
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$return = true;
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$result = Db::getInstance()->executeS(
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'
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SELECT `id_customer_message`
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FROM `' . _DB_PREFIX_ . 'customer_message`
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WHERE `id_customer_thread` = ' . (int) $this->id
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);
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if (count($result)) {
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foreach ($result as $res) {
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$message = new CustomerMessage((int) $res['id_customer_message']);
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if (!Validate::isLoadedObject($message)) {
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$return = false;
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} else {
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$return &= $message->delete();
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}
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}
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}
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$return &= parent::delete();
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return $return;
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}
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public static function getCustomerMessages($id_customer, $read = null, $id_order = null)
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{
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$sql = 'SELECT *
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FROM ' . _DB_PREFIX_ . 'customer_thread ct
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LEFT JOIN ' . _DB_PREFIX_ . 'customer_message cm
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ON ct.id_customer_thread = cm.id_customer_thread
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WHERE id_customer = ' . (int) $id_customer;
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if ($read !== null) {
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$sql .= ' AND cm.`read` = ' . (int) $read;
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}
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if ($id_order !== null) {
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$sql .= ' AND ct.`id_order` = ' . (int) $id_order;
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}
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return Db::getInstance()->executeS($sql);
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}
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public static function getIdCustomerThreadByEmailAndIdOrder($email, $id_order)
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{
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return Db::getInstance()->getValue(
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'
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SELECT cm.id_customer_thread
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FROM ' . _DB_PREFIX_ . 'customer_thread cm
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WHERE cm.email = \'' . pSQL($email) . '\'
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AND cm.id_shop = ' . (int) Context::getContext()->shop->id . '
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AND cm.id_order = ' . (int) $id_order
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);
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}
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public static function getContacts()
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{
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return Db::getInstance()->executeS('
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SELECT cl.*, COUNT(*) as total, (
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SELECT id_customer_thread
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FROM ' . _DB_PREFIX_ . 'customer_thread ct2
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WHERE status = "open" AND ct.id_contact = ct2.id_contact
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' . Shop::addSqlRestriction() . '
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ORDER BY date_upd ASC
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LIMIT 1
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) as id_customer_thread
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FROM ' . _DB_PREFIX_ . 'customer_thread ct
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LEFT JOIN ' . _DB_PREFIX_ . 'contact_lang cl
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ON (cl.id_contact = ct.id_contact AND cl.id_lang = ' . (int) Context::getContext()->language->id . ')
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WHERE ct.status = "open"
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AND ct.id_contact IS NOT NULL
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AND cl.id_contact IS NOT NULL
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' . Shop::addSqlRestriction() . '
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GROUP BY ct.id_contact HAVING COUNT(*) > 0
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');
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}
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public static function getTotalCustomerThreads($where = null)
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{
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if (null === $where) {
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return (int) Db::getInstance()->getValue(
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'
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SELECT COUNT(*)
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FROM ' . _DB_PREFIX_ . 'customer_thread
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WHERE 1 ' . Shop::addSqlRestriction()
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);
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} else {
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return (int) Db::getInstance()->getValue(
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'
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SELECT COUNT(*)
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FROM ' . _DB_PREFIX_ . 'customer_thread
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WHERE ' . $where . Shop::addSqlRestriction()
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);
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}
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}
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public static function getMessageCustomerThreads($id_customer_thread)
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{
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return Db::getInstance()->executeS('
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SELECT ct.*, cm.*, cl.name subject, CONCAT(e.firstname, \' \', e.lastname) employee_name,
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CONCAT(c.firstname, \' \', c.lastname) customer_name, c.firstname
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FROM ' . _DB_PREFIX_ . 'customer_thread ct
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LEFT JOIN ' . _DB_PREFIX_ . 'customer_message cm
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ON (ct.id_customer_thread = cm.id_customer_thread)
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LEFT JOIN ' . _DB_PREFIX_ . 'contact_lang cl
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ON (cl.id_contact = ct.id_contact AND cl.id_lang = ' . (int) Context::getContext()->language->id . ')
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LEFT JOIN ' . _DB_PREFIX_ . 'employee e
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ON e.id_employee = cm.id_employee
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LEFT JOIN ' . _DB_PREFIX_ . 'customer c
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ON (IFNULL(ct.id_customer, ct.email) = IFNULL(c.id_customer, c.email))
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WHERE ct.id_customer_thread = ' . (int) $id_customer_thread . '
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ORDER BY cm.date_add ASC
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');
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}
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public static function getNextThread($id_customer_thread)
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{
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$context = Context::getContext();
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return Db::getInstance()->getValue('
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SELECT id_customer_thread
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FROM ' . _DB_PREFIX_ . 'customer_thread ct
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WHERE ct.status = "open"
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AND ct.date_upd = (
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SELECT date_add FROM ' . _DB_PREFIX_ . 'customer_message
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WHERE (id_employee IS NULL OR id_employee = 0)
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AND id_customer_thread = ' . (int) $id_customer_thread . '
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ORDER BY date_add DESC LIMIT 1
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)
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' . ($context->cookie->{'customer_threadFilter_cl!id_contact'} ?
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'AND ct.id_contact = ' . (int) $context->cookie->{'customer_threadFilter_cl!id_contact'} : '') . '
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' . ($context->cookie->{'customer_threadFilter_l!id_lang'} ?
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'AND ct.id_lang = ' . (int) $context->cookie->{'customer_threadFilter_l!id_lang'} : '') .
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' ORDER BY ct.date_upd ASC
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');
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}
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public static function getCustomerMessagesOrder($id_customer, $id_order)
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{
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$sql = 'SELECT cm.*, c.`firstname` AS cfirstname, c.`lastname` AS clastname,
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e.`firstname` AS efirstname, e.`lastname` AS elastname
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FROM ' . _DB_PREFIX_ . 'customer_thread ct
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LEFT JOIN ' . _DB_PREFIX_ . 'customer_message cm
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ON ct.id_customer_thread = cm.id_customer_thread
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LEFT JOIN `' . _DB_PREFIX_ . 'customer` c
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ON ct.`id_customer` = c.`id_customer`
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LEFT OUTER JOIN `' . _DB_PREFIX_ . 'employee` e
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ON e.`id_employee` = cm.`id_employee`
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WHERE ct.id_customer = ' . (int) $id_customer .
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' AND ct.`id_order` = ' . (int) $id_order . '
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GROUP BY cm.id_customer_message
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ORDER BY cm.date_add DESC
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LIMIT 2';
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return Db::getInstance()->executeS($sql);
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}
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}
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